FAQs

Frequently Asked Questions


 
  • All of our fixtures are made in the USA. We take pride in working with local fabricators, suppliers, and manufacturers, many of whom are located in the New York area. Our pieces are assembled by hand and shipped from our studio in Mamaroneck, NY.

  • We would love to host you in our New York City showroom. Please feel free to book an appointment here, or stop by Monday to Thursday from 10am to 5pm. If you are outside New York, we can direct you to public installations nearby!

  • Our patented LED lights are made with commercial grade 24V 2835 LEDs (97+ CRI), a flexible diffuser, and a braided exterior. They produce a 360 degree light output.

  • Our fixtures can be installed in any dry or damp indoor location. The Flush Mount Tracer Loop is our only fixture that can also be used in outdoor environments.

  • Our fixtures are designed to be easily installed by an electrician. We provide all necessary hardware as well as installation instructions, and are always available to speak with the installer to answer any questions.

  • Our fixtures require remotely-mounted drivers (also known as transformers, inverters, or ballasts), which convert line voltage to low voltage. These drivers are not integrated or built into the fixture and must be mounted remotely. Visit our driver guide for more information.

  • Yes, our fixtures are dimmable. Dimming requires a compatible driver and wall switch. Visit our driver guide for more information.

  • Please refer to the individual fixture tearsheets, available on each product page.

  • Our hardware is hand-finished in one of our standard finish options.

  • We offer 1800K, 2000K, 2400K, 2700K, 3000K, 3500K, 4200K, and 5000K.

  • Yes! You can request lit samples and finish samples here.

  • Yes, we do! You can submit a trade application here. For pricing on higher volume orders, please contact us at quotes@lukelampco.com.

  • Our fixtures are UL Listed and CE Certified for indoor use in dry and damp locations.

  • Our integral LEDs are rated for 50,000+ hours, after which they will gradually become less bright over time. If your LEDs need to be replaced, please contact us so we can guide you through the replacement process. Please review our Terms & Conditions for more information.

  • Please reach out via email or call (914) 294-2024 ext. 2 for technical assistance. We will promptly assist you with diagnosing and resolving the issue!